As a coin laundry owner, you're bound to have questions both to help your business and your customers. After all, your customers are your business! We've compiled a list of tips and tricks to help create the business and profit of your dreams. 

What machines do you use to count quarters? Do you count and log coins from each machine?

My preferred method is to weigh the quarters, you can use your wash and fold scale.  I have found this to be the quickest way to count the money from the machines.  It is a good idea to count the coins from each set of machines, break up the washers by size and count dryers separately.  This information will help you figure out when it's time to install larger machines or adjust pricing.  You will be able to figure out the "Turns Per Day" from each size of washers.  I have met store owners who raise prices when they hit a certain threshold.

How do I remove the permanent soap scum from the stainless steel on my washer?

RustGo is the product to use. It was applied to the top panel around the soap dish lid. As you can see from the before and after photos, it worked great! The soap stains have been completely removed.  I need to fine tune the application process because the soap would redeposit as it lifted from the panel, but I am VERY pleased with the results. 

How often should I clean my ducting?

Manufacturers recommend cleaning out the ducting every 6 months.  To help avoid lint buildup, keep your lint screens intact. Holes in the lint screens allow the lint to pass through the dryer and possibly catch in the machine or the stack. Check all of your lint screens and make sure there are no holes. Keep extra lint screens on hand and train your employees to replace them as needed.  You also want to make sure the dryer is air tight. Check the lint drawers and make sure they are completely closed and all door gaskets are on properly. This will ensure proper airflow in the dryer.

Which type of fill hoses should I use in my Coin Laundry?

I have used 3/4" fill hoses on my larger washers and have found that larger fill hoses help speed up wash cycles.  Price should not be the only factor when shopping for hoses or other parts, you should look for quality products.  Goodyear makes high quality rubber that will outlast other brands.  Paying extra for a hose that will outlast other brands will be better than saving a few dollars and purchasing a hose that won't last.  It is never a good situation when a fill hose breaks.  Same goes for replacement parts.  Look for a company that sells original manufactured parts or high quality generic parts.  This will save you time and money over the years.

After jetting and snaking, my drain line is still clogging all the time.  What gives?

I recently had this problem at one of my stores.  Once every two or three weeks my drain was getting clogged.  I found a plumber with cutting tool extensions for the snake.  I worked out a deal with him where he would feed a camera inside the drain, grind the inside of the drain with the special snake extension, jet the drain, then feed the camera up the drain again.  After this process, the inside of the drain looked much better, but when I ran a group of washers I saw hesitation when the water drained.  I had the plumber grind the inside of the line again and I still had a problem.  Third time's a charm.  I had the plumber bring the snake inside of my store and grind the inside of the line again.  After running my machines, the water freely drained.  These few hours cost me $750.  This is much cheaper than chopping out the floor and the drain, which would cost a few thousand dollars plus all the risk such as permitting, cutting electrical, moving machines, etc.  My drain has not had a problem since (knock on wood).